I was kind of forced into it. I was recruited from Charles E. Smith to KSI (now known as Kettler). At KSI, I was tasked with setting up a new division that would handle all of their “ancillary service agreements” in their single family and multifamily projects.
I was always looking for ways to improve/streamline services, decrease expenses and improve revenue for the company….and I was good with people.
The next step is to see if you have the same service or amenity expiring this year on multiple properties.
For every agreement signed, you should designate someone that is responsible
for overseeing, managing and making sure that the provider is living up to their
end of the deal.
Start by getting copies of all your amenity and service contracts. Create a matrix that will allow you to sort and track them by property, by provider, and by expiration date.