TestimonialsAncillary Services Management
What Our Clients Are Saying
ASM is a great resource for our asset management team. They negotiated telecom and laundry agreements generating millions of dollars in ancillary revenue for our portfolio. In many cases, those agreements provided new technologies, apps or services. Recently, ASM renegotiated a number of agreements early, resulting in more flexible terms, allowing us to upgrade our amenities package.
FCP monitors the market and adjusts our portfolios throughout the year and ASM is especially valuable to FCP when we make a sale or acquisition. We engage ASM early in the process to take advantage of their years of experience with telecom and other ancillary service contracts. They evaluate existing contracts recommending which ones we should assume, and assisting with that process. They also track down payments associated with these contracts to ensure we do not miss out.
ASM has been a trusted partner for many years and we look forward to working with them to continue to build the FCP portfolio.
As owners of a national portfolio of multifamily properties, we hired ASM to renegotiate all of our cable, telephone and data services with the available suppliers in each geographic area. ASM’s work was professional and more important effective. They succeeded in getting hundreds of thousands of dollars in upfront fees and increased annual revenue from most of the properties.
ASM’s efforts have generated significant ancillary income for our portfolio. Their negotiations of new contracts for products and services, and their renegotiations of existing contracts have not only resulted in the increase in revenue, but have also resulted in a higher level of service from our suppliers.
I have been particularly impressed with ASM’s attention to detail and their broad knowledge of products and services, ranging from fire alarms to submetering hardware and software, to current FCC regulations covering telephone, cable and internet service. The contracts that they have provided us, working in conjunction with their own legal counsel, have been outstanding and have drawn praise from our general counsel.
The feedback I’ve received concerning ASM from suppliers has been excellent. They know when negotiating with ASM that they have to do their homework and present us with the best offer.
ASM saved us time and money, when I worked with them at Kettler. So, after starting my new job at Aldon, one of my first calls was to ASM. They evaluated our ancillary services and got 57 new contracts in place within four months.
Bottom line – they generated revenue from 50% more providers in just four months. One more thing…Their contract management platform, provides expiring contract alerts so we don’t miss out on opportunities. And these crazy busy days, it’s reassuring to know when I call ASM or hand off an upcoming contract they’ll handle it… giving me back a few hours for top priorities.