What I Learned During the Pandemic
Several people have asked me what I learned last year or better yet, during the pandemic, since the last two years have basically melded into one looooong year. So here are a few of my top takeaways.
If You Don’t Ask, You Will Never Know
The mantra, “if you don’t ask, you will never know” is a good one when negotiating an agreement with a new provider. I say, “if you ask for the moon and the stars, but end up agreeing to just the moon or just the stars, you were successful”.
The Value of Relationships
Like many of you, I want partnerships with providers where I am a valued partner, and when an issue arises, it is addressed quickly.
Consider the “Soft Costs” of Running or Managing the Program
When negotiating an agreement, don’t just look at the dollars received or spent…
Life Lessons in Business
People ask me, “What was one of those ‘business life lessons’ you will never forget?” I’m not sure if there is just one lesson, but a few.