Ancillary Services Management

The secret to multifamily ancillary success
Increase Ancillary RevenueBetter Managed Services

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Ancillary Services Management
7990 Oak Bridge Lane
Fairfax Station, Virginia 22039

Case Study

The Client

A large east coast residential property management company who has been working with ASM since 2016.


The Challenge

This company is extremely busy, focusing on their core business of keeping occupancy levels and resident satisfaction high. They do not have the in-house expertise, and the staff does not have the time to ensure the best possible TV/high speed internet provider marketing deals. In the past, they missed out on thousands of dollars in upfront fees due to the lack of knowledge of the current market rates, and by not renewing expiring agreements. They were also unsure if their payments were accurate or on-time.

The Solution

ASM analyzed performance for a 700+ unit MDU to determine if they should continue with the current provider under an exclusive marketing agreement.

The Impact

ASM obtained over $91K in upfront fees via two non-exclusive agreements enabling them to promote and share revenue from both providers. ASM now tracks payments and issues alerts if payments are missed or show drop-offs.

Get Results

Negotiated New Revenue

ASM negotiated a five year (20+ properties) telecom agreement for a client that resulted in over $700,000 in door fee revenue. Based on current revenue received, ASM anticipated an increase in recurring revenue of approximately $150,000 for each year of the agreement.

Save Time

Better Managed Agreements

ASM worked on a portfolio-wide laundry agreement in which the current portfolio had multiple laundry providers and each agreement was expiring at different times. ASM successfully negotiated a new agreement with one provider where they all expire at the same time. The provider supplied new equipment, which accepted cash, credit and debit cards and could be activated using a smart phone. The ASM negotiated agreement generated more signing bonus revenue and increased the overall recurring revenue for the portfolio.

Our Commitment To You

ASM's primary goal is to increase your revenue, save you time, and provide quality services to you and your residents!

Increase Your Revenue

ASM improves contract terms, provides new streams of revenue, and helps you avoid costly automatic contract renewals, all resulting in better managed ancillary services.

Save You Time

ASM negotiates and manages ancillary contracts and programs for you, improving efficiencies and adding consistency and oversight to your services.

Provide Quality Services

ASM executes ancillary contracts ranging from telecom to laundry to waste management, including new tech savvy programs coming to the market place.

What Our Clients Are Saying…

ASM generated revenue from 50% more

providers in just four months!

They saved us time and money, when I worked with them at Kettler. So, after starting my new job at Aldon, one of my first calls was to ASM. They evaluated our ancillary services and got 57 new contracts in place within four months.

One more thing…Their contract management platform, provides expiring contract alerts so we don’t miss out on opportunities. And these crazy busy days, it’s reassuring to know when I call ASM or hand off an upcoming contract they’ll handle it… giving me back a few hours for top priorities.

Todd Bowen

President, Aldon Management